Quality

Marshall & McCourt Plumbing & Heating Contractors Ltd have implemented a Quality Management System designed to meet the requirements of BS EN ISO 9001:2008.

We place great emphasis on continually improving our processes and products to levels that exceed the requirements of the customer, and strives to build a culture of continuous improvement within the organisation. This is supported by internal auditing of our processes and through regular management team reviews.

We are committed to ensuring that our quality policy is understood and implemented by all employees and sub contractors by equipping them with the competencies needed in order to achieve this. We work to actively empower the work force so that everyone is responsible and accountable for the delivery of quality products and services.

We are also committed to provide a quality service at the right price to meet the needs of clients, having regard to our client’s programmes and where necessary, meet our client’s needs for emergency.

We believe that the drive for total quality throughout the business is vital to future growth, development and success of the company.